Inclusion
Our Latest USC Report: Inclusion in Netflix Original US Scripted Series & Films
Netflix partners with Dr. Stacy L. Smith and the USC Annenberg Inclusion Initiative to examine several inclusion metrics (e.g., gender, race/ethnicity, LGBTQ+, disability) in our US-commissioned films and series.
Inclusion In Our Workforce
In order to entertain the world, we need a company that reflects the world. Our members also want to see their cultures and lives reflected on screen. We employ people in multiple countries across the globe and work hard to ensure our workforce reflects the members we serve.
Read more about inclusion at Netflix
Accessibility
At Netflix, we want to connect you to your next favorite story. We believe incredible stories should be enjoyed by all of our members, regardless of language, device, connectivity or ability. We recognize the importance of representation on screen and of the accessibility of our service. We also know that there is room for us to improve, which is why we’re working with accessibility and disability advocacy groups, and regularly soliciting feedback from our members.
Making Our Apps and Devices Accessible
At Netflix, we believe that accessibility is just as important as aesthetics, speed and stability. That’s why we offer features like assistive listening systems, brightness controls, keyboard shortcuts, screen readers and voice commands. We also conduct research with current and prospective members aimed at identifying barriers to perceiving, navigating, and interacting with Netflix, and designing solutions that remove those barriers.
We take advantage of device-specific assistive technologies (e.g. features on Apple and Android platforms) as much as possible. We also create our own accessibility options, such as the ability to change the appearance of closed captions and subtitles on TV and adjust playback speed on mobile.
For more information on our accessibility features, please refer to the “Accessibility on Netflix” section on our Help Center. For the latest accessibility-related updates to our apps, please refer to our Accessibility Release Notes.
Making Our Films and Series Accessible
In addition to offering subtitles in the original language for all Netflix series and films, we’re continually expanding our catalog with subtitles for the deaf and hard of hearing (SDH) and audio descriptions (AD) for members who are blind or visually impaired. Members can find shows and movies with these features in a few ways: through the Subtitles and Audio Description galleries on our website, or by selecting “Audio & Subtitles” during playback. We’ve also added new badges on titles with AD and SDH to make them easier to spot. These badges appear based on your language settings and are supported by screen readers, and they’re available across web, TV, iOS, and Android.
Disability Stories
Accessibility Help and Feedback
For questions about using Netflix, please visit our Help Center. Please refer to this Help Center article to report sound or video playback issues with a particular title. For general accessibility feedback, please use our accessibility feedback form.