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Inclusion & Diversity

Diversity In Our Stories

Netflix’s greatest impact is creating empathy and understanding through the stories we tell. We believe more people deserve to see their lives on screen, and are committed to finding new voices and working with established talent to increase the diversity of our films and series.

Read our first report for inclusion in Netflix films and seriesExecutive SummaryFull Report
Read about how we're building a legacy of inclusion
Read our first report for inclusion in Netflix films and seriesExecutive SummaryFull Report

Inclusion In Our Workforce

We create and connect stories to people all around the globe. In order to tell these wide-ranging stories and make them accessible everywhere, we need employees from different backgrounds and a culture that celebrates those differences.

Read more about inclusion at Netflix

Accessibility

At Netflix, we want to connect you to your next favorite story. We believe incredible stories should be enjoyed by all of our members, regardless of language, device, connectivity, or ability. We recognize the importance of representation on screen, and of the accessibility of our service. We also know that there is room for us to improve. We’re working with accessibility and disability advocacy groups, and regularly soliciting feedback from our members.

Making Our Apps and Devices Accessible

At Netflix, we believe that accessibility is just as important as aesthetics, speed and stability. That’s why we offer features like assistive listening systems, brightness controls, keyboard shortcuts, screen readers and voice commands. We also conduct research with current and prospective members aimed at identifying barriers to perceiving, navigating, and interacting with Netflix, and designing solutions that remove those barriers. We take advantage of device-specific assistive technologies (e.g. features on Apple and Android platforms) as much as possible. We also create our own accessibility options, such as the ability to change the appearance of closed captions and subtitles on TV, and adjust playback speed on mobile.

For more information on our accessibility features, please refer to the “Accessibility on Netflix” section on our Help Center. For the latest accessibility-related updates to our apps, please refer to our Accessibility Release Notes.

Making Our Films and Series Accessible

We are continually expanding our catalog of titles with subtitles for the deaf and hard of hearing (SDH), and audio description (AD) for our members who are blind or visually impaired. All Netflix films and series support SDH for the language in which they were originally produced. Netflix members can browse titles with AD on our website, and can see titles with AD in our mobile apps by selecting “Audio Description” under the Categories menu. For additional information, please refer to our Help Center articles about AD, and SDH instructions and SDH appearance.

Accessibility Help and Feedback

For questions about using Netflix, please visit our Help Center. Please refer to this Help Center article to report sound or video playback issues with a particular title. For general accessibility feedback, please use our accessibility feedback form.